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CYNTHIA R CANNICI

Customer Service Representative
Audio / video call

My Current REsume

Professional Summary:  

Multi-talented Customer Service Representative enthusiastic about working in fast-paced, competitive environments. hardworking, knowledgeable and quick thinking. Able to overcome objectives and close sales


Skills


  • Excellent verbal communication 
  • Enthusiasm 
  • Payment processing 
  • Customer service mindset 
  • Professional appearance
  • Cheerfulness
  • Restocking
  • Efficiency
  • Mathematical strengths
  • Sales proficiency
  • Positive outlook
  • Professional speaking abilities
  • Sales expertise
  • Customer relations
  • Approachable
  • Basic clerical knowledge
  • Flexible
  • Employee training
  • Cash handling accuracy
  • Cheerful and energetic
  • Team leadership
  • Excellent time management
  • Dedicated team player
  • Superb sales professional
  • Detail-oriented
  • Inbound and outbound calls
  • Product and service understanding

Work History:


Customer Service Representative, 01/2016 to Current

Arise International – Florida


Provided timely and effective replacement of damaged or missing products.


Served as liaison for customers, management and sales team.


Helped drive sales goals and achieve monthly quotas.


Assisted customers promptly and politely, via telephone.


Provided customers with important details about billing, payment processing, and support procedures and requirements. 


Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. 


Assisted numerous customers by answering questions, responding to inquiries and handling requests by phone. 


Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions. 


Personally managed any unresolved customer issues.

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